Privacy Policy

1. INTRODUCTION & GENERAL TERMS
This privacy statement is made on behalf of Sales Rocket Sales Rocket (“SR”) is a marketing education & software company and offers a range of content, products and services related to marketing. We are committed to respecting your privacy and keeping your information safe. We want to give you clear information about what information we collect and how we use it. We are committed to respecting your privacy and keeping your personal information safe. This privacy and cookies policy tells you what to expect when Sales Rocket collects personal information. This privacy and cookies policy relates to our use of personal information we collect from you via the following:- Sales Rocket Website and Landing Pages Social Media 3rd party marketing referrals.

2. WHO WE ARE
SR collects or receives your data under the privacy notice and does so as a data controller.  

3. WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU
We collect personal information about you. We may collect this information when you:

-Register for a trading webinar

-When you attend a trading webinar

-When you purchase an Sales Rocket Education Product

-Sign up for publications or newsletters

-Telephone, write, email, live chat, contact us online or text us or otherwise provide us with your personal information This can include information such as your name, email address, postal address, IP address, telephone number or mobile number. 

4. HOW WE USE YOUR INFORMATION
We will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities without your consent. The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:

-Where you have taken clear affirmative action and consent is implied. For example where you have provided your personal data via an online form.-Where you have provided your consent to allow us to use your data in a certain way.

-Where the processing is necessary to carry out the performance of a contract with you; for example if you purchase a product or service from us we would need to process your information to enable us to supply the product or service

-Where the processing is necessary for us to comply with a legal obligation; or

-Where it is in our legitimate interests to perform our functions; for example we will share your data with relevant companies because to get the most benefit from your experience with Sales Rocket it is necessary and a benefit for you to have access to information from that relevant company. It is in our interest to ensure our clients have the best possible service and experience and therefore we deem it in our legitimate interests to share this information.

If you have given your consent, we will use your information for a number of purposes including the following:

-To collect personal information about you, your interests and likes.

-Send you information regarding the specific trading webinar you have booked.

-Send information on other products and services of Sales Rocket.

-Send you information relating to events that Sales Rocket is involved in.  

5. OTHER WAYS WE USE YOUR INFORMATION
We may carry out analysis of the information we collect about you to optimise the products and services we provide. We also use your data to find similar profiles of person using marketing tools within Facebook, Google and TikTok. Your data is stored within the Sales Rocket Facebook, Google and TikTok accounts, however your information cannot be accessed by Facebook, Google or TikTok.

6. WILL I BE CONTACTED FOR MARKETING PURPOSES?
Sales Rocket will only send you marketing emails where you have consented to this and you are able to withdraw your consent at any time by updating your preferences. We may use information which we hold about you to show you relevant advertising on third party sites. 

7. WILL MY INFORMATION BE SHARED WITH ANYONE ELSE?
We may share with third party sites such as Google or Facebook some data with appropriate security measures for tracking and reporting purposes or to show relevant advertising on third party sites. 

8. HOW LONG WILL SALES ROCKET KEEP MY INFORMATION?
We will hold your personal information on our systems for as long as is necessary for the relevant activity or until you request that we remove your information from our systems via email. data@getsalesrocket.com or data@salesrocket.app

9. TELLING US WHEN THINGS CHANGE
You can help us keep our records up to date by telling us when your contact details and other personal information changes. You can also change your mind at any time about how we contact you or ask us to stop contacting you altogether. Please contact data@getsalesrocket.com or data@salesrocket.app

10. CAN I FIND OUT WHAT INFORMATION SALES ROCKET HAS ABOUT ME?
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. There is no fee for the first request. A $10.00 fee may be charged for subsequent requests. We require you to prove your identity with 2 pieces of approved identification. We will provide you with the information within 1 month of your request unless requests are complex and numerous. To provide you with further information, it is likely that we hold your name and email address if you have opted in to any of our forms on our website or landing pages. All data is held on secure servers by 3rd parties such as Sendgrid, Mailgun, Amazon AWS and Google Cloud. For any requests in respect of your data please contact data@getsalesrocket.com or data@salesrocket.app

Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. A pixel is a small amount of code on a web page or in an email notification. As many services do, we use pixels to learn whether you’ve interacted with certain web or email content. This helps us measure and improve our services and personalize your experience with SR.

FIRST PARTY COOKIES
A First Party Cookie is set by the domain, such as the computer you are using to access the internet, or the specific website that you have visited. We use the two main types of cookies, persistent and session cookies. A persistent cookie remains on your device after you have visited our website. These cookies will help us identify you as a unique visitor to our website by storing a randomly generated number. A session cookie is temporary and only exists for the period you access the website for (or until the browser is closed after visiting our website). This particular type of cookie assists us by helping our website remember your selections and choices whilst visiting our website and therefore avoids you having to re-enter information. This type of cookie does not contain personal information and cannot be used to identify you.

THIRD PARTY COOKIES
A Third Party Cookie is one which is not related to Sales Rocket and is placed on your device by a third party. Please note that other third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies. Such third parties may place cookies on your device but these third party cookies are not controlled by Sales Rocket and we cannot prevent such third parties placing the cookies on your device. If you are concerned by the use of third party cookies you should contact the websites of such third parties directly and obtain details from them regarding how to opt out of receiving such cookies.

WHY DOES SALES ROCKET USE THESE TECHNOLOGIES?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better experience. We also use cookies and pixels to deliver ads, measure their performance and make them more relevant to you. EM works with third-party advertising partners, including Facebook and Google to market EM’s Products and Services and serve ads on our behalf.

WHAT CAN I DO ABOUT COOKIES?
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies (Such as restricting third party cookies for instance). However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the site and the functionality of the site may be impaired. Except for essential cookies, all cookies will only be retained for a commercially reasonable period.

CALIFORNIA PRIVACY RIGHTS
This section applies only to California consumers. It describes how we collect, use, and share California consumers' Personal Information in our role as a business, and the rights applicable to such residents. If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access.

For purposes of this section "Personal Information" has the meaning given in the California Consumer Privacy Act (“CCPA”).

How We Collect, Use, and Share your Personal Information.

We have collected the following statutory categories of Personal Information in the past twelve (12) months:

-Identifiers, such as name, e-mail address, mailing address, phone number. We collect this information directly from you or from third party sources.

-Commercial information, such as subscription records. We collect this information directly from you.

-Internet or network information, such as browsing and search history. We collect this information directly from your device.

-Geolocation data, such as IP address. We collect this information from your device.

-Financial information, such as Payment Information or financial account numbers in the process of providing you with a subscription. We collect this information from you.

-Inferences.

-Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or contests; or in providing the Services.

-The business and commercial purposes for which we collect this information are described in Section "HOW WE USE YOUR INFORMATION" of this Privacy Policy. More information on the third parties and instances where we "disclose" this information for a business purposes are described in this Privacy Policy.

YOUR CALIFORNIA RIGHTS
You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.

The right of access means that you have the right to request that we disclose what Personal Information we have collected, used and disclosed about you in the past 12 months.

The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions.

The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights.

We do not sell Personal Information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018).

How to Exercise your California Rights:

You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your Personal Information.

Please use the contact details below, if you would like to:

-Access this policy in an alternative format;

-Exercise your rights;

-Learn more about your rights or our privacy practices; or

-Designate an authorized agent to make a request on your behalf.

Email the Data Protection Officer at privacy@getsalesrocket.com or privacy@salesrocket.app

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